Ken Gardner

I am committed to supporting staff and students achieve their educational goals. I've worked in District 93's technology department since 2010. In that time I have provided desktop support in elementary and secondary schools as well as ancillary departments. My current role sees me administering the district's GSuite, Chromebook, macOS, and iOS deployments. I also maintain desktop images used for Windows computers and provide desktop support for several ancillary departments.

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Activity overview

Latest activity by Ken Gardner
  • Ken Gardner created an article,

    Chromebook is asking to unlock and restore old data

      Chromebook Asking For Old Password   Problem:  Your google Account password has changed since the last time you signed in to this computer.  Because Chrome OS securely encrypts all of your ...

  • Ken Gardner created an article,

    Youtube Age Restriction Emails

    You may have received the email below from Team Youtube with the subject "Changes to your school YouTube account".Please reset assured that accounts have been marked correctly. This has been quadru...

  • Ken Gardner created an article,

    Password Resets

    Who can reset student passwords? Members of the Student Password Reset active directory security group.  Who can reset any student or staff passwords?   How can they reset passwords? Active Direc...

  • Ken Gardner created an article,

    GSuite Message Moderation

    If you are a manager of a moderated GSuite group you may recieve a message notifing you that you have a message for moderation.  The email will look something like this: Click the link

  • Ken Gardner created an article,

    How to Update a Chromebook

    Chromebooks typically automatically however if you need to manually update a Chromebook follow these steps:

  • Ken Gardner created an article,

    How to print Quick Cards for Classlink

    Please follow the steps in this article to print Quick Cards

  • Ken Gardner created an article,

    Safari Classlink Extension

    Problem: When logging into a web page using classlink you encounter the warning Classlink Browser Extension not installed or enabled. What's happening: We are able to install the extension automati...

  • Ken Gardner created an article,

    Selecting Google Drive folders to sync with Google Backup and Sync

    Google Drive Cloud Storage Your district GSuite account ( gives you access to unlimited cloud storage.  We currently use Google's Backup and Sync tool to save your Desktop, Documents a...

  • Ken Gardner created an article,

    How to Uninstall a Program

    Uninstall from the Control Panel (for programs) In the search box on the taskbar, type Control Panel and select it from the results. Select Programs > Programs and Features. Press and hold (or ri...

  • Ken Gardner created an article,

    Installing your Scansnap iX1500

    Download the software from Follow these instructions. The cloud setup is not critical.