Ken Gardner

I am committed to supporting staff and students achieve their educational goals. I've worked in District 93's technology department since 2010. In that time I have provided desktop support in elementary and secondary schools as well as ancillary departments. My current role sees me administering the district's GSuite, Chromebook, macOS, and iOS deployments. I also maintain desktop images used for Windows computers and provide desktop support for several ancillary departments.

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Activity overview

Latest activity by Ken Gardner
  • Ken Gardner created an article,

    Chromebook is asking to unlock and restore old data

      Chromebook Asking For Old Password   Problem:  Your google Account password has changed since the last time you signed in to this computer.  Because Chrome OS securely encrypts all of your ...

  • Ken Gardner created an article,

    Youtube Age Restriction Emails

    You may have received the email below from Team Youtube with the subject "Changes to your school YouTube account".Please reset assured that accounts have been marked correctly. This has been quadru...

  • Ken Gardner created an article,

    Password Resets

    Who can reset student passwords? Members of the Student Password Reset active directory security group.  Who can reset any student or staff passwords?   How can they reset passwords? Active Direc...

  • Ken Gardner created an article,

    How to Update a Chromebook

    Chromebooks typically automatically however if you need to manually update a Chromebook follow these steps: https://support.google.com/chromebook/answer/177889?hl=en

  • Ken Gardner created an article,

    How to print Quick Cards for Classlink

    Please follow the steps in this article to print Quick Cards https://support.classlink.com/hc/en-us/articles/360000361574-Class-QuickCard-for-Teachers

  • Ken Gardner created an article,

    Selecting Google Drive folders to sync with Google Backup and Sync

    Google Drive Cloud Storage Your district GSuite account (@d93mail.com) gives you access to unlimited cloud storage.  We currently use Google's Backup and Sync tool to save your Desktop, Documents a...

  • Ken Gardner created an article,

    Installing your Scansnap iX1500

    Download the software from  http://scansnap.fujitsu.com/global/dl/win-ix1500.html Follow these instructions. The cloud setup is not critical. 

  • Ken Gardner created an article,

    My computer is out of disk space

    If you receive an error that mentions you are low on storage or disk space you can quickly resolve this.  The first action you should take is to empty the recycling bin of files you no longer needs...

  • Ken Gardner created an article,

    Google Sheets Mail Merge

    This guide will show you how to create a mail merge in Gsuite.    Open this google sheet. You will be prompted to make a copy. After you've made a copy feel free to rename it as you please. It wil...

  • Ken Gardner created an article,

    Emails with attachments are being rejected

    As security policy certain file types are blocked on inbound and outbound emails. If you or the person sending you an email receives a rejection notice here are some steps you can take to work arou...