Forwarding Emails

Email forwarding will no longer be applied automatically to either District 93 Gmail or Outlook accounts as of the publication of this article. If you wish to receive emails from your Gmail (@d93mail.com) email to Outlook (@d93.k12.id.us), or vice-versa, it will need to be manually setup with instructions from this article. 

⚠️ Caution: District-Level Email Distribution Clarification

All district-level emails are distributed through Outlook email groups. This includes communications from the HR department and the District Office (DO), which are delivered to users’ @d93.k12.id.us email accounts.

Only school-level staff, such as secretaries or administrators, will manually send emails to @d93mail.com addresses (e.g., BHSTeachers@d93mail.com). These are not part of the centralized district-level distribution system.

Please note that Outlook has always been the primary platform for distributing official district communications. Staff should ensure they are checking their Outlook (@d93.k12.id.us) account for all district-wide updates and documentation.

⚠️ Caution: Avoid Setting Up Forwarding in Both Gmail and Outlook

To prevent serious delivery issues, ensure that email forwarding is only configured in one direction — either from Gmail to Outlook or Outlook to Gmail, not both.

Setting up forwarding on both platforms simultaneously creates an email forwarding loop, which triggers automatic safeguards (loop detection mechanisms) in both Gmail and Outlook. These built-in “kill switches” are designed to stop infinite email cycles and will block or drop messages, leading to undelivered emails sometimes without notification.

Google (d93mail) ➡️ Outlook (d93.k12.id.us)

It is best practice to do this via the web browser through the email account settings. When logged into your @d93mail.com Gmail account simply click on the cogwheel at the top right near your profile button and click the See All Settings button. When in the settings panel, choose Forwarding and POP/IMAP, the email forwarding settings are the first option. 

Forwarding Gmail to any outside domain requires authentication from the forwarded email address. You will need click on a link that is sent in an email to your @d93.k12.id.us email address to confirm forwarding all of your @d93mail.com email to that location. Once this is done, you can select what you would like to do with the emails after they are forwarded (You need to return to your Gmail and make sure the forwarding address is selected and what will be done with the emails; this is not automatically selected after you verify the forwarding email in Outlook). The dropdown menu shows what will happen to emails after they are forwarded. The default option is to keep all emails, but you may choose to delete or archive them if you are wanting to save space in your Google account (all staff members have 1tb of total d93mail.com space, and emails count towards that space usage). 

Outlook (d93.k12.id.us) ➡️ Google (d93mail)

It is best practice to do this via the web browser through the email account settings. When logged into your @d93.k12.id.us Outlook account simply click on the cogwheel at the top right near your profile button. In the settings panel choose Mail > Forwarding > and click the Enable forwarding button to show the forwarding options. Forwarding Outlook emails has less options, and is less setup as you will not need to confirm the forwarding address like you do forwarding Gmail emails. The only option you will have after the emails are forwarding is to keep or discard them. 

It would be best practice to keep all of the Outlook emails. As previously stated this is where District level emails are sent, so keeping a copy of them here for later reference would be in your best interest. 

⚠️ Caution: Email Forwarding Is Not Guaranteed

Please note that automatic email forwarding between platforms (e.g., Outlook and Gmail) is a convenience feature provided by those services and is not guaranteed to be 100% reliable.

While most emails may forward successfully, some messages may not be delivered due to various reasons such as:

• Spam or security filtering by the destination platform

• Sender restrictions or mail policy configurations

• Undocumented service limitations or outages

There is no visibility or notification when a forwarded message fails to arrive, and unfortunately, no way to determine the exact reason for failure in many cases.

For critical communications, we recommend accessing the original mailbox directly rather than relying solely on forwarding.